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How Are We Doing?

Our customers are always on our minds, and we’re dedicated to making sure that every customer who comes through our door leaves with a positive experience. But don’t take our word for it. We’ll let the testimonials do the talking for us.

We are constantly looking for ways to improve our customer service, so if you’ve purchased or leased a vehicle from us, had your car repaired by our service department, or come into contact with us in any way, we would appreciate it if you would drop us a line and let us know how we did!

Customer Lobby
Sort by: Latest review first / Highest rating first
Local Mike 03 Apr 2017
I came in and honestly talked with Kim the sales agent and she put us in a newer van for the same money. I feel the Chyrsler product loses value too fast but i like the features, economy, and rates of these so I bought number 5 van. I have bought one before this here but a different sales person. ... Either way, quick efficient and accomplished the goals in my head. Show more
4 rate
DealerRater
Senaida Mrzljak 03 Feb 2017
I purchased a Dodge Charger from this dealship and they were great with answering questions and being on top of everything. I'd recommend getting a car from the Cole Chrysler dealship anytime! John Michael was the best!
5 rate
Cars.com
Shannon 03 Jan 2017
I recently purchased a Jeep Wrangler from the Cole's dealership. This was the BEST car buying experience I have had. They were very fast and efficient going above and beyond what was asked of them.
5 rate
Cars.com
Tom Damon 21 Dec 2016
We worked with Jason and Renee and couldn't be happier with our purchase from Cole Chrysler! They were both very easy to work with!! Thank you for helping us finally get into a truck that I have been waiting a long time for!!!
5 rate
Cars.com
Dale 17 Nov 2016
Kim was our sales person, did a great job for us, all were easy to work with and very helpful.
5 rate
Cars.com
Floyd 31 Oct 2016
Our sales person listened to our needs and responded immediately. Questions were answered and choices were given. Just a friendly no pressure atmosphere.
5 rate
Cars.com
Curt MacRae 11 Oct 2016
I've only dealt via phone and email so far, but customer service has been great. We haven't agreed on pricing yet, so more to come on the buying process. So far, so good.
5 rate
Cars.com
Ann 05 Oct 2016
Worked with Kim - awesome sales person. Answered my every question and found me the vehicle I was looking for. Great customer service. Very nice to do business with.
5 rate
Cars.com
Sandy P 27 Aug 2016
Painless transaction The staff at Cole's in Marshall were wonderful to work with. John Michael was extremely helpful and knowledgeable.
5 rate
Cars.com
Love my Journey 24 Jul 2016
Our salesman Rob Brown was very helpful. He went above and beyond when we arrived to look at vehicles. My husband and I were allowed to test drive without having a salesman in the back seat. We purchased a Dodge Journey and Mr. Brown worked to make it everything we desired. The process was efficie...nt and effortless. We couldn't be more satisfied. Thank you Cole Chrysler Show more
5 rate
Cars.com
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